[English below]
ກະລູນາໃຊ້ຄວາມລະມັດລະວັງຢ່າງຍິ່ງເມື່ອເຮັດການຝາກ ຫຼື ຖອນສະກຸນດິຈິຕອນ ຊັບສີນຂອງທ່ານຈະສູນຫາຍຫາກທ່ານຝາກ ຫຼື ຖອນໄປຍັງທີ່ຢູ່ກະເປົາທີ່ບໍ່ຖືກຕ້ອງໂດຍບໍ່ໄດ້ຕັ້ງໃຈ (bitqik ຈະບໍ່ຮັບຜິດຊອບຕໍ່ການສູນຫາຍ ຫຼື ຄ່າປັບໃດໆທີ່ເກີດຂື້ນເນື່ອງຈາກຂໍ້ມູນທຸລະກຳທີ່ບໍ່ຖືກຕ້ອງ).
|
Incorrect Deposit Scenario |
Retrievable |
Min Amount |
Recovery Fee |
|
Cross-chain Deposit |
Yes |
1000 USD |
5% Or 50USD |
|
Incorrect Address Deposit |
Yes |
||
|
Unsupported Coin/Token |
Yes |
||
|
Incorrect Destination Tag or Memo ID |
Yes |
||
|
Expired Address |
Yes |
N/A |
Case by Case |
|
Unsupported Smart Contracts |
Yes |
Free |
|
|
Unsupported Chain |
No |
Non- Retrievable |
|
|
Deposited at an incorrect address that doesn't belong to bitqik |
No |
||
ໝາຍເຫດ : ລາຍການດ້ານເທິງນີ້ເປັນພຽງແນວທາງເທົ່ານັ້ນ ແລະ ບໍ່ຖືເປັນການຮັບປະກັນວ່າ bitqik ຈະພະຍາຍາມກູ້ຄືນຊັບສິນທີ່ທ່ານສົ່ງໄປບໍ່ຖືກຕ້ອງ ແຕ່ລະກໍລະນີຈະໄດ້ຮັບການສືບສວນເປັນລາຍບຸກຄົນ ແລະ ການຕັດສິນໃຈການພະຍາຍາມກູ້ຄືນຈະຂື້ນຢູ່ກັບດຸນພິນິດຂອງທິມງານ bitqik ພຽງຝ່າຍດຽວ.
ຄ່າທຳນຽມ
ຈະມີການເກັບຄ່າທຳນຽມ 5% ຂອງຍອດການຝາກສຳລັບຄວາມພະຍາຍາມກູ້ຄືນສຳລັບການຝາກທີ່ສົ່ງໄປບໍ່ຖືກ ຢ່າງໃດກໍຕາມ ຕ້ອງຊາບວ່າຄ່າທຳນຽມນີ້ບໍ່ສາມາດໜ້ອຍກວ່າ 50 USD ຫຼື ມູນຄ່າທຽບເທົ່າໃນສະກຸນເງິນດີຈິຕອນທີ່ທ່ານຝາກ.
- ຄ່າທຳນຽມຈະຄຳນວນຕາມຈຳນວນເງິນທີ່ທ່ານຝາກໄວ້ ແລະ ເກັບສະກຸນເງິນດິຈິຕອນທີ່ຝາກໄວ້ໃນຂະນະທີ່ເຮັດຕາມເຮັດການກູ້ຄືນ.
- ຄ່າທຳນຽມທີ່ທຽບເທົ່າໃນສະກຸນເງິນໂດລາ ຈະຖືກຄິດໄລ່ໃນຂະນະທີ່ເຮັດຂະບວນການກູ້ຄືນສຳເລັດ.
- ຄ່າທຳນຽມຈະຖືກຫັກຈາກເງິນທີ່ກູ້ຄືນໄດ້.
- ກະລຸນາຊາບວ່າ bitqik ອາດຈະບໍ່ສາມາດກູ້ຄືນການຝາກທັງໝົດໄດ້ ຄ່າທຳນຽມການກູ້ຄືນຈະບໍ່ສາມາດຂໍຄືນໄດ້.
Process ຂະບວນການ
ຫາກທ່ານຕ້ອງການຂໍກູ້ຄືນຊັບສິນຂອງທ່ານ ກະລຸນາຕິດຕໍ່ທີ່ support@bitqik.com.
ທາງທີມງານຂອງເຮົາຈະເຮັດການກວດສອບກໍລະນີຂອງທ່ານ ແລະ ແນະນຳທ່ານຕະຫຼອດຂະບວນການກູ້ຄືນຕາມຄວາມເໝາະສົມ.
ໝາຍເຫດ/ຂໍ້ຈຳກັດການຮັບຜິດຊອບ:
ກະລຸນາຊາບວ່າແພລັດຟອມຂອງເຮົາຮັບຮູ້ສະເພາະ 10 ທີ່ຢູ່ລ່າສຸດທີ່ສ້າງຂື້ນສຳລັບທຸລະກຳເທົ່ານັ້ນ ການຝາກໄປຍັງທີ່ຢູ່ເກີນ 10 ທີ່ຢູ່ລ່າສຸດຈະຖືເປັນໂມຂະ.
==============================================================
When depositing or withdrawing digital currency, please exercise extreme caution. Your assets will be lost if you deposit or withdraw to the wrong wallet address by accident. (bitqik will not be responsible for any losses or penalties incurred due to incorrect transaction information).
|
Incorrect Deposit Scenario |
Retrievable |
Min Amount |
Recovery Fee |
|
Cross-chain Deposit |
Yes |
1000 USD |
5% Or 50USD |
|
Incorrect Address Deposit |
Yes |
||
|
Unsupported Coin/Token |
Yes |
||
|
Incorrect Destination Tag or Memo ID |
Yes |
||
|
Expired Address |
Yes |
N/A |
Case by Case |
|
Unsupported Smart Contracts |
Yes |
Free |
|
|
Unsupported Chain |
No |
Non- Retrievable |
|
|
Deposited at an incorrect address that doesn't belong to bitqik |
No |
||
Please note that the above list serves as a guide and does not constitute a guarantee that bitqik will attempt to recover your incorrectly sent assets. Each case will be investigated on an individual basis, and the decision to attempt recovery remains at the sole discretion of the bitqik team.
Fees
A fee of 5% of the deposit amount will be charged for the recovery attempt for an incorrectly sent deposit. However, please note that this fee cannot be less than 50 USD or its equivalent value in your deposit cryptocurrency.
- The fee will be calculated based on the original amount of your deposit and charged in the deposit cryptocurrency at the time of funds recovery.
- The fee value equivalent in USD will be calculated at the time of completing the recovery process.
- The fee will be deducted from the recovered funds.
- Please note that bitqik may not be able to recover all deposits. The recovery fee is non-refundable
Process
If you need to request the recovery of your assets, please contact our support@bitqik.com.
Our support team will review your case and guide you through the recovery process accordingly.
Reminder/Disclaimer:
Please note that our platform recognizes only the last 10 created addresses for transactions. Deposits made to addresses beyond the latest 10 will be deemed invalid.